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Incident Management

Incident Management is about responding appropriately when things go wrong.  Basically, it can be summarised very simply under five headings:

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What's happened?
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How bad is it?

 
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What do we need to do?

 
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Who do we need to talk to?

 
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What do we need to say?

 

We have run many exercises, as well as being involved in real events.  We can help you to put in place processes to help you answer these questions and streamline your decision-making without sacrificing adequate consideration.

Key Benefits

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Most legislation / regulation / corporate governance requires senior management to “own” management of risk and demonstrate this – CM/IM exercising helps satisfy this requirement.

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CM/IM Teams enjoy exercises – it’s all about sharp decision-making (playing to their strengths) – and it’s fun.  It raises the profile / creates huge buy-in for business continuity (and the BC manager/team) at senior level.

 

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Exercises can be used to highlight and address specific areas of concern.

 

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